All households and holiday homes in our region that pay the eco charge are entitled to a customer card. Read more about how the customer card works by clicking on this link.

You need to have your customer card with you when visiting a waste reception station. If you don’t have a customer card, you can fill in a form on our website to order one. You can choose to have the customer card number sent directly to your email, allowing you to register the customer card directly in Stormossen’s mobile app. You can also receive a physical card sent to you by mail within a week. At a waste reception station where we have staff on-site, you can get a physical card during your first visit.

You need your customer card number to download your customer card as an app on your smartphone. If you don’t have a customer card number, you must first order a customer card. If you already have a customer card but can’t find your card number, you can ask for the information at info@stormossen.fi or by calling Stormossen’s office 010 320 7600 Mon–Fri 9 am–3 pm.

You can fill in a form on our website and you will get your card via mail. You can also get a customer card when visiting our waste reception station.

To download your customer card as an application on your smartphone you need your customer card number. If you have (had) a card, but can’t find your card number, you can ask for it at info@stormossen.fi or by calling Stormossen’s office 010 320 7600 (Mon-Fri 9 am – 3 pm).

If you need to know yor customer card number you can send e-mail to info@stormossen.fi or call 010 320 7600 Mon – Thu 9 am – 3 pm. You can also ask for the customer card number when visiting a waste reception station with staff. At the self service waste reception stations you can call the duty number 010 320 7645 if you need help.